Firstlinkcrm

SIGN IN

TRY IT FREE
Firstlinkcrm
TRY IT FREE
Improve customer retention

GET CUSTOMER KEEP CUSTOMER GROW BUSINESS

Automate your business process with complete business suite.
We provide unique and powerful suite of software to run your entire business.

TRY IT FREE
CRM implementation

GET CUSTOMER KEEP CUSTOMER GROW BUSINESS

Better Ways of Doing Business.
We provide unique and powerful suite of software to run your entire business.

TRY IT FREE

We'll Help You

You are here because you are looking for a better way to do business in this digital era.
We offer integrated and customizable solutions for marketing, sales, and customer service that generate better leads, increase sales, excellent customer service. Most importantly help businesses growing profit!
We are trusted by customers in different industries across 7 countries in the business transformation journey.

Zoho Implementation

Streamlines your day-to-day working experience. Maximum productivity with minimum use.
VIEW MORE

Sales Management

Reach out to prospects at the right moment and engage them across every channel.

VIEW MORE

Digital Marketing

Reach new customers, create awareness and build your presence to attract an audience.


VIEW MORE

Helpdesk

Focus on the customer and provide top quality services to your customers.



VIEW MORE

Sales Management

Reach out to prospects at the right moment and engage them across every channel.
VIEW MORE

Digital Marketing

Reach new customers, create awareness and build your presence to attract an audience.

VIEW MORE

Helpdesk

Focus on the customer and provide top quality services to your customers.


VIEW MORE

Outstanding Customer Support

awarded by Zoho APAC​

Outstanding Customer Support

awarded by Zoho APAC​

Outstanding Customer Support

awarded by Zoho APAC​

Grow with Firstlink

umw4
nexus2
Silverlake
Tech Titan Distribution
Amlion Group
Previous
Next
We in MAEKO are happy with Firstlink support service and response time. They also update us when there are new features and initiate to do demo to showcase the features.
Green Technology IndustryTrusted us since 2015
Very friendly and helpful staff. Always have time to solve problems encountered by us.
Dental Equipment IndustryTrusted us since 2019
The team is fantastic! They are incredibly helpful and always quick to respond.
Healthcare & Medical Equipment IndustryTrusted us since 2020
Very supportive team that helps and follow up all the issues we are having.
Facilities Management IndustryTrusted since 2021
Highly recommend their support services!
Machinery and Automation IndustryTrusted us since 2021
Zoho CRM is great, but their support team really went above and beyond. Our business is pretty complex, and they went all out to make sure everything worked smoothly. From customizing features to hands-on help, they made onboarding way easier than we expected. Huge thanks to the team for making it happen! Highly recommend.
Financial Technology IndustryTrusted us since 2024
Previous
Next

FAQ

We have put together some commonly asked questions to give you more information about what we offer. If you have more questions, you could drop us a line at Contact Us page.
We provide professional advice to businesses to automate their business process in sales, marketing and customer service. Thus, businesses can easily tackle the inefficiencies of business processes and still have enough time to focus on other priorities to enhance the company's productivity and growth.
Your investment depends on the package you subscribe to.  Our consultant will meet you to understand your business requirement and advice you on the package suitable for your company. Upon receiving your purchase order and fees, your Account will be activated.
Yes. We offer a 15-day free trial for whichever package you want to take for a spin. You could request with our consultant for a free trial account otherwise you could click “TRY IT FREE” button in our website and select the package you want. Customize, configure and explore all the powerful features of the system without ever providing a credit card.
After your trial expires, you will need to purchase a monthly or yearly subscription. Your trial account will become your permanent account with all your data and customization remaining snuggly intact. You could contact our consultant or support if you would like to extend the trial period.
Yes, we would be happy to show you how the products work and understand your business process, through a web-conference at your convenience. To schedule your personal session, kindly email to enquiry@firstlink.asia or drop us a message in Contact Us page.

FAQ

We have put together some commonly asked questions to give you more information about what we offer. If you have more questions, you could drop us a line at Contact Us page.
We provide professional advice to businesses to automate their business process in sales, marketing and customer service. Thus, businesses can easily tackle the inefficiencies of business processes and still have enough time to focus on other priorities to enhance the company's productivity and growth.
Your investment depends on the package you subscribe to.  Our consultant will meet you to understand your business requirement and advice you on the package suitable for your company. Upon receiving your purchase order and fees, your Account will be activated.
Yes. We offer a 15-day free trial for whichever package you want to take for a spin. You could request with our consultant for a free trial account otherwise you could click “TRY IT FREE” button in our website and select the package you want. Customize, configure and explore all the powerful features of the system without ever providing a credit card.
After your trial expires, you will need to purchase a monthly or yearly subscription. Your trial account will become your permanent account with all your data and customization remaining snuggly intact. You could contact our consultant or support if you would like to extend the trial period.
Yes, we would be happy to show you how the products work and understand your business process, through a web-conference at your convenience. To schedule your personal session, kindly email to enquiry@firstlink.asia or drop us a message in Contact Us page.
Far far away, behind the word mountains, far from the countries Vokalia and Consonantia, there live the blind texts. Separated they live in Bookmarksgrove right at the coast
[sp_easyaccordion id="18495"]
customer relationship management

Trusted Zoho Partner in Malaysia for Your All Business Service & Management Needs

When it comes to business management, you require a dependable and effective CRM system to keep everything organized and operating efficiently. This is where Firstlink CRM steps in; we are your trusted partner in Malaysia for all things Zoho CRM!

As a Zoho Premium Partner, we implement, customize, and optimize Zoho CRM for enterprises of all sizes. Whether you’re just getting started or seeking to streamline existing procedures, our team of trained professionals can assist you in maximizing the ROI of your CRM investment.

Firstlink CRM understands the unique challenges and pain points faced by Malaysian enterprises. Therefore, we offer customized solutions tailored to suit your requirements and help you achieve your objectives. Whether you want to improve sales performance, increase customer engagement, or streamline your operations, we can help.

We are confident that we can assist you in achieving business success thanks to our extensive industry knowledge and in-depth familiarity with the Zoho CRM platform. Why wait? Sign up for a free trial now and learn how we can help you advance your business.  

Empowering Businesses with a Trusted CRM Solutions Partner in Malaysia Since 2008

In the evolving digital economy, adopting a CRM system in Malaysia is no longer optional — it’s essential for sustainable growth. As a trusted CRM solution provider, Firstlink delivers tailored, high-impact strategies that enhance customer relationship management in Malaysia, enabling businesses to nurture leads, boost retention, and optimize every sales interaction.

 

As an authorised Zoho CRM Partner, Firstlink combines technical expertise with local insight to implement and customize CRM solutions that address Malaysia’s unique market dynamics. Whether you’re a growing SME or an established corporation, our CRM solution in Malaysia is designed to streamline operations, accelerate performance, and improve customer satisfaction at every touchpoint.

 

Beyond CRM, Firstlink also offers seamless integrations with our intuitive sales management system and robust helpdesk ticketing system — ensuring a cohesive workflow that empowers teams and delights customers across the board.

 

Start building relationships that last — book your personalized CRM consultation with Firstlink today.

sales pipeline management

Building great customer
relationships is just a step away.

15-days free trial. No credit card required.

TRY IT FREE NOW
TALK TO OUR EXPERTS
TRY IT FREE NOW
TALK TO OUR EXPERTS
Firstlink CRM Logo
Firstlinkcrm
FIRSTLINK TECHNOLOGY SDN BHD  (1187834-H)
FIRSTLINK SDN BHD  (674448-V)
Unit 20.5, Setia Avenue, Jalan Setia Prima
S U13/S, Setia Alam, 40170 Shah Alam,
Selangor, Malaysia.
FIRSTLINK TECHNOLOGY SDN BHD  (1187834-H)
FIRSTLINK SDN BHD  (674448-V)
Unit 20.5, Setia Avenue,
Jalan Setia Prima S U13/S,
Setia Alam, 40170 Shah Alam, Selangor, Malaysia.
Google Map Location
Waze map location
Google Map in Mobile

Contact Information Tel: +603 3362 1838 General & Sales Enquiry: enquiry@firstlink.asia Support Enquiry: support@firstlink.asia
  • Business Solution
Zoho Implementation Sales Management Customer Service Management Marketing Management
Zoho Premium Partner logo
© Copyright by Firstlink Technology Sdn. Bhd. All Rights Reserved.