DIGITAL
MARKETING
One simple platform. All your favourite networks.
Reach new customers, create awareness and build your presence to attract an audience.
DIGITAL
MARKETING
Reach new customer, create awareness and build your presence to attract an audience.
The Best CRM Software for Digital Marketing in Malaysia
Our Zoho CRM software includes a powerful social media management toolkit that makes it easy to monitor and manage all social media platforms in one place. Plan and schedule your content with different publishing methods, visualize your schedule on the calendar, and easily reorganize content with the drag and drop function. With these tools, your marketer’s job becomes easier, allowing you to stay active in different social media channels and ensure a consistent brand image across all platforms.
Capture leads directly into your CRM
Capture leads directly into your CRM
Leads information not centralize?
Information filled up by website visitors will keep at which platform?
Capture leads information from website and different social media platforms into CRM. Auto assign the leads to the right representation and engage with them across different platforms in the right way and right time. Deliver superior experience across every stage of the customer journey.
Manage your social media platform in one glance
Need to log in different platforms to publish post one by one?
Unable to schedule post in advance, have to work with company social media during public holiday?
Nothing can stop you stay active in different social media channels. Makes your marketer job easier by monitor and manage all social media platform in one place. Plan and schedule publish content with a powerful publishing toolkit that provides different publishing methods. Visualize your schedule on the calendar and reorganize the content easily with drag and drop function.
Manage your social media platform in one glance
Manage your social media platform in one glance
Unable to schedule post in advance, have to work with company social media during public holiday?
Nothing can stop you stay active in different social media channels. Makes your marketer job easier by monitor and manage all social media platform in one place. Plan and schedule publish content with powerful publishing toolkit that provides different publishing method. Visualize your schedule on calendar and reorganize the content easily with drag and drop function.
Email marketing remains one of the most effective strategies for businesses, and our Zoho CRM software includes a suite of email marketing tools to help you create, send, share, and track email campaigns effectively. Collecting feedback from customers is important to understand market sentiment and our software is also integrated with full live support and customer survey systems.
Retarget your leads and automate marketing process
Retarget your leads and automate marketing process
How to follow up after email blasted?
With the rise of different online channels, email marketing continues to be one of the simplest and effective strategies for businesses. It also an essential function in a business software. Create, send, share and track email campaigns effectively in the toolkit that meet your email marketing needs. Send out an email series based on how the recipients responded to your previous messages and ensure the email send to the right people at the right time, every time.
Live Support in website
Does CRM provide website live chat function?
How to know who visited my website?
Track website engagement rate, visitor footprint and identify new and returning visitors. Provide personalized customer service experience to them based on their location, language and chat history especially for returning visitors. A well-structured conversation with a returning visitor backed by relevant insights can drive more sales. Meanwhile, a chat widget in website makes it easy for website visitors to reach you and receive live customer support in real time. Power of AI provides you with a 24×7 customer support chatbot. Effortlessly switch between live chat, voice calling, and even screen sharing or remote access to assist website visitors.
Live Support in website
Live Support in website
How to know who visited my website?
Track website engagement rate, visitor footprint and identify new and returning visitor. Provide personalise customer service experience to them based on their location, language and chat history especially for returning visitor. A well-structured conversation with a returning visitor backed by relevant insights can drive more sales. Meanwhile a chat widget in website makes it easy for website visitor reach you and receive live customer support in real time. Power of AI provides you a 24×7 customer support chatbot. Effortlessly switch between live chat, voice calling, and even screen sharing or remote access to assist website visitor.
Customer feedback is valuable to businesses
Customer feedback is value to businesses
Can we analyse the customer rating on our customer service?
Create survey in minutes with more than a variety of questions and a user-friendly editor. Collect feedback from your target audience instantly through different platforms like social media and email campaigns. Visualize the response in real-time in order to get deeper understanding and make informed decisions.
Choose Firstlink as your partner to implement the best CRM software in Malaysia, and take your business to the next level.
Manage your marketing platform effortlessly.
15-days free trial. No credit card required.
FIRSTLINK SDN BHD (674448-V)
Unit 20.5, Setia Avenue, Jalan Setia Prima
S U13/S, Setia Alam, 40170 Shah Alam,
Selangor, Malaysia.
FIRSTLINK SDN BHD (674448-V)
Unit 20.5, Setia Avenue,
Jalan Setia Prima S U13/S,
Setia Alam, 40170 Shah Alam, Selangor, Malaysia.
- Business Solution
