What is ZOHO CRM Software?

ZOHO CRM software is a popular tool used by over 250,000 businesses in 180 countries worldwide to streamline their sales, marketing, and customer support efforts. As a single repository, it brings together all activities related to these areas and simplifies the process, policy, and people in one platform.

What are the purposes of ZOHO CRM?

ZOHO CRM software’s objective is to simplify the conversion process for leads and quotations, as well as to perform email blasting. It is used by startups, large enterprises, and various industries, such as real estate, healthcare, insurance, legal, media, restaurants, travel, banking, tax, freelancers, and nonprofits. By automating the business process using workflow rules, businesses can generate follow-up task reminders for leads and send email reminders to the owner.

Functions of ZOHO CRM

Functions in ZOHO CRM allow businesses to update data in related CRM modules or third-party applications by executing simple program scripts. With Deluge scripts (powered by ZOHO creator), businesses can program scripts, associate them with workflow rules, and automate the business process. This results in increased sales and marketing returns while helping businesses cut down on costs.

Why is CRM Important for Businesses?

CRM is the largest software market in the world and has become an essential technological asset for businesses to invest in. With cloud CRM software’s prominence and its ease of integration with other applications that businesses use, CRM systems help to cover every aspect of the business cycle, resulting in increased profits.

At Firstlink CRM, we offer integrated and customizable solutions for marketing, sales management, and customer service that generate better leads and increased sales, providing excellent customer service to help businesses grow their profits. Our expertise addresses the pain points and challenges faced by businesses in the implementation process. We are trusted by customers in different industries across seven countries in their business transformation journey. Visit our website for further information on our ZOHO CRM software and other CRM software solution.